It started short...

Unfortunately, it is possible to get bad work from a consultant...for a variety of reasons. In some cases, I think they get lazy. In others, I think they get arrogant and figure they know what they are doing just as well as 'that JoAnne' and they are going to what they want to do.

I just wish that these 'consultants' would tell their customers that they make this deviation or that change, so we can make informed decisions.

I wrote awhile back about an amazing braider that I know. She was actually teaching me to braid. She had developed her own parting pattern and her braids were unique and beautiful. She decided to use HER braiding pattern when she did 'sisterlocks.' The problem--her pattern did not leave straight, grid-like parts. It didn't look bad. But it wasn't the Sisterlock pattern. The shape of her parts meant you ended up with fewer total locks and no center or side parts for styling... But she didn't tell her clients about her variation. It was only because I met a consultant using the correct technique that I even had a point of reference. The braider felt that because of her considerable experience as a braider she could make whatever variation she wanted.

And I've talked to other locticians who feel the same way-- I sat next to a very obnoxious woman during my consultant training class who was openly talking with her companion about the changes she was going to make to the technique--if she even offered it at all-- back in her own lock shop. She wasn't going to do all that parting...she wasn't going to make locks that small...she wasn't going install so many. She hadn't even left the room! I can only imagine what kind of mess she's up to now-- and she IS a trainee consultant because she did, in fact, take the official class.

If at all possible, talk to a few people before choosing a consultant. Sometimes the best person for the job is a trainee. Like doctors, sometimes there are quacks and sometimes newly minted MDs are more up-to-date and careful with their technique. But we also know that trainees make rookie mistakes too.

I think the common denominator are personality traits...no offense. I think stubbornness and/or a lack of humility and/or vanity and/or carelessness lead to this problem.

Is this your consultant?

1-- If you don't listen to anybody else and always digging in your heels, you are going to make mistakes...you have to listen to learn the Sisterlocks technique.

2-- Relatedly, if you cannot bear to have people think you don't understand (a classic case of I-know-expertitis), you are going to make mistakes...you have be willing to ask questions and start learning the technique comfortable with the idea you are learning something NEW.

3-- If you think you should be JoAnne Cornwell or Taliah Waajid, you are going to make mistakes. YOU need to create your own system or product and stop swagger-jacking --LocLoops, sorry couldn't help it. Offering someone a service is NOT about you and your need for people to recognize your hair genius.

4-- If you are careless or just not a details-oriented person or you just have poor motor skills (smile), you are going to make mistakes. You need to have an acumen for doing close work, you need to ENJOY the idea of being precise, and you need to have the capability to understand and do the technique. If you have a little arthritis...this is not for you.

5-- If you get easily frustrated or if you don't notice when you make a mistake until someone else tells you, you are going to make mistakes.

So...did I just describe your consultant?

Lastly, if your potential consultant offers other services than Sisterlocks --palm-rolled, nappylocs, etc.-- I would ask them SPECIFICALLY if they follow the Sisterlock method during their installations. I would ask them what they thought were the differences between the techniques they offered. Usually those kinds of direct questions will give you an opportunity to find out whether the person is straightforward and/or ethical about what they are doing. 1) Do they use the Sisterlocks tool? 2) Do they use a Sisterlocks sizing chart? 3) Do they start the installation in the front of your head? 4) How many locks do they typically install?

Even if you don't know the answers to these questions yourself, you are looking at their demeanor... Does it seem like this person is trying to blow some smoke up... anyway. That loctician I met who tried to convince me that my Sisterlocks were going to break off because they were too small...eventually you'll meet one of those too. It's rite of passage like having someone rush up and TOUCH your hair without asking.

As soon as I asked her HOW she knew that...Then her game was blown..."Oh cuz somebody told me that they knew somebody who had Sisterlocks and they broke off and you don't ever see anybody who has sisterlocks longer than three years." Really? Really? Sure enough, this dizzy chick didn't know a damn thing about Sisterlocks--the technique or the logic beneath it. She wanted me to get scared and let her --of course-- fix my hair. That's one of the reasons JoAnne Cornwell says she is growing her hair so long--so people can see that they do not break, that they are not too small.

The cost of Sisterlocks...

Apparently there is an ongoing discussion about how "expensive" Sisterlocks are. I have been doing my own hair for the past five years and really don't understand how this has even become an issue.

In my opinion, there are Sisterlocks to be had at any price range...some consultants are expensive, some are not. In different parts of the country, consultants are hard to find and in others there are more to choose from...But in every scenario, I don't think Sisterlocks are expensive.

Even if you go with a very high-end price for installation---I've heard $700 tossed around--and factor in the cost of retightenings for six months to a year every six weeks--let's say at $150...even then the cost of Sisterlocks works itself out--in the long run.

If you are willing to pay from $150-200 every six weeks to get braids--that's what I was doing before I got Sisterlocks-- in a year's time you would have gotten your hair redone 8.67 times...let's say 8 times. That's $1,200- $1600 for the braids plus the cost of whatever kind of extensions you use-- from Kanekalon at about $20 more per session to human hair which might add say another $100 per session...

Over that same year if you got Sisterlocks installed January 1st for $700, then got 8 retightenings over the course of a year, that's $1900 for the year. A difference of as much as $500....

But what happens after a year?

If you continue to get braids done at the same interval by year 2, you have spent $2,400 -$3,200 on braiding. But if you had Sisterlocks, you would probably be able to take the re-tightening class...which is now $250. After that, you could do your own maintenance. So year by year 2 with Sisterlocks, your expense is $2,150...you've saved at least $350...

Beyond year two, if you had braids, you would continue to spend the same amount each year while your Sisterlocks would cost you nothing...I occasionally go to a salon for conditioning treatments, but I could do them myself...

And I'm not even going to touch the cost of chemical services over the same time...

The point is...however you choose to wear your hair, if you need a stylist, there will be an expense. Even 'traditional' locticians charge. If cost is an issue for you, and I think it is for just about everyone, do the math. You will probably have Sisterlocks for several years. Consider not just the initial cost, but the real cost of how you choose to style your hair. You may find that Sisterlocks are not as 'expensive' as you think.

I did these calculations using the highest figures I've heard. If you are willing to use a trainee consultant or live where there are more consultants available, you may spend less than my calculations.

What to look for in a consultant and installation...

OK...I'm going to get on my high horse for a few minutes.
In the past 24 hours, I have written to two women who have gotten less than stellar results from their Sisterlocks "consultant." This distresses me greatly as I want everyone to love their hair and have as pleasant a Sisterlocks journey as I have had. I also know that many people surf out blogs looking for info about how Sisterlocks look. So I want to give you my advice on how to select a good Sisterlocks consultant and some red flags to watch out for when you are choosing. I get absolutely steamed when I meet women who have had bad experiences with 'shady' characters.
It is really challenging to find out about Sisterlocks...they aren't prevalent in some parts of the country and the method is really a bit different than we are accustomed to with other services. So like I said, here's my opinion...

Not everyone who calls themselves a Sisterlocks consultant is actually a Sisterlocks consultant!
This is shocking and scary but true. There are people who lie about being Sisterlocks consultants. They are the bane of our existence. Make sure that the stylist you are thinking of working with has actually been trained---BY SISTERLOCKS HOME OFFICE-- to install Sisterlocks.
Some people lie about having Sisterlocks training because they are greedy and want to turn a dollar. Some do it because they are of the goofy, arrogant notion that because they "saw" someone doing Sisterlocks, they now know enough to do it themselves. Some claim to be consultants because, instead of going to official training themselves, someone else taught them the technique....
WHATEVER!
The first indication that your potential consultant is professional and on the up and up is that they have taken the time and have enough professionalism to go to an OFFICIAL SISTERLOCKS CLASS to learn ALL aspects of the technique. They will have a certificate or a receipt or something that shows they attended. If they went recently, their names will appear on the official list of Consultants or Trainees.

You can get good service from a consultant or a trainee...or you can get bad service.
There is a lot of debate about this one. Some will tell you to only go to a certified consultant to get your Sisterlocks. This is certainly the safest, most conservative route. But there are many trainees who do an EXCELLENT job. Many charge less and since they have smaller clientele lists may be able to give you more attention than the limited number of certified trainees available. And as a trainee myself, I can also say that since they are recently trained they may very well be MORE CONSCIENTIOUS about their technique than someone who has gotten jaded and lazy about theirs...
The most important thing...verify that your stylist has been trained--see above. Ask if they have had any refreshers.
If you are contemplating working with a trainee and they have very few clients or haven't had any...they should have a mannequin. Ask them to show you their technique. Listen to how they describe their plan for doing your hair.

Be careful of anyone who boasts or gives you the hard sell about their services or those who run the 'girlfriend' game.
If they are a trainee, they should volunteer that they haven't had as much experience as a consultant. Or if they have been a trainee for a long time without getting certification, they should give you an explanation for why they haven't completed the process that passes the smell test!
A consultant should not have to boast about her work because she (or he) will have the clientele and references to speak for them. They will let you talk to their clients and have plenty of pictures of their handiwork to show you...
So if you meet someone and they are selling wolf tickets, let them pass.

On a related note, beware those who take an overly familiar tone with you..."Girl, I'm gonna hook you up!" If she is about her business, she will project a professional air. The 'girlfriend' game is destined for disaster. Those who run it use it to hide something--like lack of training...or hide behind it when they make a mistake, then instead being your service provider they act as if your 'friendship' should give them a pass. Keep business and social separate. Your consultant should understand that and set that tone from the first time they speak with you.

Pay attention to the environment where they intend to provide your services.
Again this speaks to their professionalism. Is the environment set up with the client in mind? Is it clean? Is the consultant's work space prepared and organized? Do they have appropriate seating? Is their bathroom clean? Look around! Look around! If their space is a mess, in all likelihood so are they!

Get a complete THREE part consultation.
A good stylist will approach the Sisterlocks installation in three sessions...
The first time you meet they will give you information. They will talk with you, find out how much you know about Sisterlocks, about your expectations for your hair. If you are not informed, they will stop there. And let you come back to them after you have thought about your decision and gotten as much as information as you need to decide on Sisterlocks (see above, not giving you a hard sell). If you are informed, they may go on to the second step...
During the second session the consultant will look at and touch your hair to assess the texture and characteristics. They will install TEST LOCKS. And they will instruct you to wash your hair several times and come back to them.
This is very important. Our hair sometimes behaves differently than we would expect from appearances. A good consultant knows this and --wanting to give you the best possible outcome--will want to see how the test locks hold up before doing your whole head. Test locks are how the consultant determines whether they have selected the correct locking pattern for your hair. So why would they skip that? Why would they possibly waste your time and theirs installing a whole head of locks that might be the wrong pattern? It would reflect badly on them and they care too much about their reputation to risk that.
Then and only then, at your third visit, will you get your whole head Sisterlocked. During the first or second visit pricing has been discussed. So you know before you start how much it will be.


OK, so now you're getting your Sisterlocks installed...What should you expect?

Your consultant will tell you to come in with a clean, dry head.
They will specifically warn you not to use grease or oil or anything else in your hair. If you do, they will send you to clean it or they will wash it before they begin.
I don't know where this whole "locking when wet" thing started...it is not what I was taught in Consultant Training class! I'll just leave it at that...

Why is this important?
Any product residue on your hair might retard the locking process.
If your hair has been dampened, its curl pattern will reduce. If it has been blow-dried the curl pattern will have been stretched out. Given those two options better that it shrink than be stretched, but really the optimal situation is neither shrunken or stretched, right?

Your consultant should section and part your ENTIRE head before beginning!
In fact, your consultant should take a LOT of time parting your hair...Those sections are their guide. Beware if someone just starts in...A good consultant will ensure that your sections are laser-parted and that you have a center part and side parts for styling! The time to do this is during the parting before they start installing locks. For you...what if you what to wear a style that is parted? You don't want to find out that your head is a mess of crooked parts. Or that you don't have a side part or a center part. Also if another consultant takes over doing your hair, they will look for those sections to guide them. So a consultant should definitely take a LOT of time on parting.

Your consultant will start with the FRONT sections of your head NOT the back.
Oh my goodness...Ladies, this will be your last chance to run from your consultant! Hee hee. If they start at the back your head....get up!
The front sections of your head should be done first!
Why?
1. It is the section you see the most, so your consultant should want to make sure they are their most alert and attentive to this section. That makes sense, right?
2. The front sections are probably where you have your smallest locks. So your consultant should prioritize them first.
3. If there any adjustments or irregularities, don't you think they should be in the back of your head? Why would your consultant work from the back up, or skip around your head and leave the chance that the front of your head will have oddly shaped parts? The answer is...they wouldn't if they know and care about their work!
VERY important, VERY important...

Unless your ends are relaxed, your consultant will leave no more than 1/4 to 1/2 an inch at the ends of your lock.
OK...this is the hot topic. I stand on this firmly. If your consultant wants to start your locks way up high, hmmph, I'd want to know why, why, why. It's either because they don't want to take the time to do all that locking--if you're comfortable with that, go ahead-- or because their technique is shabby. There I said it. What! --I'm from New Orleans, don't mess with me...heehee.
Anyway as I was saying. It is sometimes necessary to do a little backcombing to start a lock. But a little backcombing does not mean teasing up half the length of your hair people. If your stylist is doing this, she may need some help with her technique. By the end of my training class, I was able to start a lock, with my fingers, on synthetic mannequin hair. Surely, an able, capable stylist should be able to start a lock on real hair as close to the ends as possible. That's my bond.
Why do you want your hair to be locked as close to the ends as possible? Well, eventually the ends will be drawn up into your lock. The closer the start of your lock is to the end of your hair, the further down that little bud that starts the locking process will be. If it starts locking further up, those curly ends will end up straggly ends...

Lastly your locks will be the appropriate size...
This seems a bit abstract. What is the appropriate size? Usually that will mean you will have small to medium locks in front and gradually have larger locks in the back section. A whole head of very small locks is impractical and a whole head of large ones may not be the look you want. You should trust your consultant enough to let them evaluate what makes sense. But if it seems like your consultant wants to give you larger looks than you would like because they don't want to do the work of installing them, go to someone else!

As part of your consultant's package, they may not charge you for the first re-tightening session. That varies from consultant to consultant. But they should let you know in advance. They should also explain or demonstrate how to wash your hair.

Finally, I may get nasty emails as a result, but here goes. Be cautious about someone who applies the logic of traditional cosmetology to installing Sisterlocks. The goal of traditional cosmetology is to ALTER the natural state of our hair. It does not work to transfer those techniques to Sisterlocks. Also if your consultant is doing that, it means they are IMPROVISING and CHANGING the Sisterlocks technique they have been taught. It's a free country, and they may have that right. But they should not pass it off on you without disclosing what they are doing. If you want donnalocks or marylocks or susylocks, get them. But it is unethical in my opinion for someone to change up the product the customer thinks they are going to get. Some people who have been trained in cosmetology-- or traditional lock techniques--seem to get very resistant to adhering completely to the Sisterlock method. They bother me.

OK...enough. I hope this helps someone. If not, I got it off my chest. Peace people!

Brunsli asked...

OK-- I have two cents to contribute...
I would say that to those who point out that locks should liberate one from salons and fees, that I think Sisterlocks do qualify. As you know, while I have had the training, I do not make any money at Sisterlocks and even if I did start offering them (as I may) they would hardly be as lucrative as some people seem to think. But I'll get back to that...
When I go to a SL consultant, I don't feel like I am paying for my locks or that I am fettered to a salon. I am paying for that person's time, effort and knowledge. While people grouse about the cost and the time, I can say first hand that doing SLs are very labor intensive...carpal tunnel syndrome, backache, eye strain, etc.- there are plenty of potential occupational hazards for the Sisterlocker. We expect our consultant to anticipate and remedy snafus, and we want to feel cared for and pampered for a time. I think that is worth something. I could bring a cake or a scarf or a gasoline card, but its easier to give money.
I could do my own Sisterlocks (and I do!), I'm not obligated to pay anyone anything.
There are locking methods that are completely 'free' and also some less involved than Sisterlocks, so if someone chooses to have the particular method and outcome Sisterlocks gives, I don't think it's unreasonable to compensate someone for their assistance in achieving it. There are locticians who help maintain 'traditional' locks and palmrolled ones, who use 'other' tools--including fingers and they charge...I don't see the big difference. The thing about Sisterlocks is that the ongoing maintenance is apparent. You must make a decision to do it yourself or go to someone else...but I don't think any method of locking would allow a person to just neglect the care of their hair. Other methods may not involve such deliberate maintenance, but some effort is always involved and if another person is involved, I suspect money is exchanged.
When I wore braids, I was especially diligent about paying the young girls who did my hair. I thought it was important for them to know that they could be entrepreneurial and professional, that they could be self-sufficient, etc. There were lots of braiders available...some were very cheap, some were very good and I tried to find someone who was both. There were times, however, when I went to more expensive braiders...because I wanted a higher level of professionalism and/or service, because I was not willing to expend the energy to find someone less expensive, etc.
I think the same is true of Sisterlocks. It is possible to find someone who offers the service who is not expensive but very good. I think the backlash is that Sisterlocks is so obviously a microbusiness, whereas we don't think of braids that way. In my training class, when traditional cosmetologists and locticians did the math they realized they could not make as much money at Sisterlocks as the amount of effort seemed to require. Lociticians who do other loc styles and techniques make a LOT more money than those offering SLs I was surprised to learn. There was a woman in my class who said she earned $1500 a day in her shop doing traditional locks--she had no intention of offering Sisterlocks after seeing the effort involved. Likewise, salon operators said they would lose money per chair doing the Sisterlock service. So most Sisterlocks are offered from home businesses...
If your consultant charges $25-45 per hour, that's all they can make during that time. They don't have another 'head' going...If they are above the table, they have to subtract taxes from that, they have to provide themselves whatever medical insurance they may need, they have to pay their overhead. If they are not providing themselves with insurance, making a savings egg, then if they get sick or are unable to work, they lose all income. If they have the misfortune of making a mistake, their reputations will likely be tarnished. They really can't charge all that much over the market rate. And as I am learning, people who charge by the hour for the labor they do with their hands will always be limited by the number of hours in the day...there is a finite number of clients they can see. No matter how fast they are, they are limited by the number of hours in a day. They can only make more money by charging more or adding new operators who will eventually have enough clientele to strike independently...
So I pay a chunk of money to get someone to install my Sisterlocks...well, really, I can't do it myself--I can't see the back of my head...I wouldn't want anyone to volunteer to do it---if they are good, I'd want to pay them for their effort and if they aren't, well, I don't want them messing up my head for free. Let's say it costs $800-1200 (prices I made up btw), and it takes two days to do...let's say 18 hours....that's $45-67 an hour. That's money well spent to make sure the locks I'm going to have for years are put in correctly and carefully. Auto mechanics make that. My Sisterlocks will last at least as long as a car. It's not an amount that pay over and over again. The initial flurry of retightening visits are more problem-solving than anything then things settle down and the 'cost' of Sisterlocks drops way off. In fact, if I'm charging for Sisterlocks I have to continually find new clients because they will probably stop coming six months to a year after installation.
So my opinion is...yes Sisterlocks are expensive, but apparently, I think I'm worth it. It can cost my time or my money. I can find someone within my budget range who does a great job...they may take longer, they may have less experience, it may take longer to get an appointment or I can pay more and not have to deal with those issues. I can do my hair myself and only visit a consultant occasionally for grooming, troubleshooting, etc. I am liberated.