Saturday, November 17, 2007

Truth, opinion, fact, libel

NewlyLocd said...

Hello Renea

Just wanting you to know that I assumed that the soft spikes product wasn't seen by Carole. She never told me that she hadn't seen the product. I feel that this has really received a lot of attention (both harsh words & good discussion) over something that was merely something that I wanted to do to get the name out.

Well get the name out I did, but I never wanted anyone (or felt that anyone in our community) would start harrassing or saying negative statements (even libel I believe) towards another community member.

However, just wanted to clarify that I never discussed if it was original or not but what I personally felt (because that's all I can respond too).

6:29 PM

I guess you'll have to clarify about the harassment and libel. Nothing I have written is libelous. I am posting your comment rather than leaving it where it can't be seen because you are relaying that your comment about an exchange you posted on LockItUp (Message #51084) is inaccurate. In that message you said specifically that you had a conversation with her and that she said it was an "original" idea and that it was made for "non-european hair."

If that anyone has relied upon that as true, then I wanted them to see that you are correcting that. Just like I wanted them to see the entirety of my messages to Carole and the entirety of her response. So everyone can form their own opinion of what I said and what she said and of her product. It was not libelous for me to say what you posted before, it WAS said. Everything that I said took place, did. And truth is not libel. I was very careful to preface that someone posted to the list that she had not seen the product. I concluded that she hadn't after seeing the order confirmation.

But even if you hadn't posted that and I hadn't seen the order information, I would have thought she saw the other product because they look the same and I don't believe that is coincidental. A lot of people reacted the same way and their comments weren't libelous either. I published my own writing which I have the right to do and I gave Carole fair warning that I would convey whatever she wrote to me.

If you are implying that anything *I* have done is harassment, I would respectfully disagree. I wrote my opinions on LockItUp and my blog, and posted copies of messages I sent to Carole expressing my views and asking for her reply. The content of these messages was that I was not going to buy her product because of the price, that I had questions about the representation of her product as unique, that I thought she had a poor business plan and a weak basis for a patent. I also wrote that she had changed the content of her blog and posted a link to an earlier iteration to verify that. None of that harms her business in anyway.

When representatives of the beef industry claimed Oprah Winfrey had libeled their enterprise by saying SHE was not going to eat it anymore and claimed that her comments had harmed their industry, they lost. If Oprah can express her negative opinion to millions of broadcast viewers who hang on her every word, I can certainly say what I don't like or won't be buying on my little blog. Since everyone who read my comments knows that I have not purchased or used LocLoops, they can decide for themselves how useful my comments are. I said the price was high, because I think DOUBLE the price of a competitor's product is high. I reacted to the black-owned marketing strategy and I stand by what I said. I do not appreciate any black owned business coming half-ass into the marketplace. If people think that describes this business based on what I presented, ok. But they could just as easily decide that they disagree with everything that I wrote and totally dismiss me and my opinions.

I posted a copy of my message to the list because the conversation started there and I wanted people who were participating in the discussion to see what I wrote to the owner of the business. I also wanted to wind down the conversation on the list. I did not post anything else about the product on LockItUp. I waited five days before sending a second message and I did not call attention to my posting on LockItUp. Two contact attempts does not constitute harassment. And I posted the content of our messages because I thought it was only fair for everyone to see not only the response, but what I asked and how I asked.

As I said to Carole, there is a difference between someone saying things that another doesn't like or care to hear and being attacked. I have every right to say what my opinion is of a product or a business or a marketing strategy. I can say what I don't like and I can say why.

Businesses are not entitled to only having positive comments written about them or their services. What I posted is no different than sites like Yelp, where people share their opinions about restaurants. I could write here that I believe Wal-Mart is a blood-sucking parasite that has systematically crippled every community it has moved into...if that is my opinion, that is my opinion.

So now I am even more annoyed by the topic of LocLoops. EVERYTHING I wrote is going to stay on my blog. My opinion of the product, price and marketing strategy remain the same. I am not going to buy them. And if anyone asks me, I will tell them why.

1 comment:

Happiest Nappy said...

I have got to say...Amen. I have been silently following the discussion. You have clearly made your case. Coming from the legal field and transitioning into another...I would have you on my team of advocates for truth any day!

BTW---your locks are beautiful!